United Response - 74 Oaklands

74 Oaklands, Chippenham, SN15 1RQ

South West · Wiltshire · residential

Good

Key question ratings

Safe
Good
Caring
Good
Well-led
Requires improvement
Effective
Good
Responsive
Good

Inspection history

PublishedOverallChangeTransitionAI summary
2019-03-02GoodnewUnratedGoodUnited Response - 74 Oaklands received a Good rating overall because it provided safe, effective, caring and responsive care with strong staff relationships and person-centred support. However, the Well-led domain was rated as Requires Improvement due to limited management presence at the service, which increased the risk of issues being missed, including shortfalls in infection control that audits had failed to identify.
2016-04-13UnratedUnratedUnrated
2013-09-26UnratedUnratedUnrated
2013-02-19UnratedUnratedUnrated
2011-07-22UnratedUnratedUnrated
United Response - 74 Oaklands — CQC Monitor