United Response - 14 Manor Road
14 Manor Road, Knaresborough, HG5 0BN
Yorkshire & Humberside · North Yorkshire · residential
Requires improvement
Key question ratings
- Safe
- Requires improvement
- Caring
- Good
- Well-led
- Requires improvement
- Effective
- Requires improvement
- Responsive
- Good
Inspection history
| Published | Overall | Change | Transition | AI summary |
|---|---|---|---|---|
| 2017-12-21 | Requires improvement | new | Unrated→Requires improvement | The location received a 'Requires Improvement' rating because quality assurance systems failed to identify significant safety and governance issues, including incomplete risk assessments, inadequate follow-up after accidents, and unimplemented safeguarding actions. Whilst the service was caring and responsive with positive staff-resident interactions, deficiencies in safe systems and leadership oversight breached health and safety regulations. |
| 2015-11-23 | Unrated | Unrated→Unrated | — | |
| 2014-05-08 | Unrated | Unrated→Unrated | — | |
| 2013-12-10 | Unrated | Unrated→Unrated | — | |
| 2012-10-25 | Unrated | Unrated→Unrated | — | |
| 2011-12-23 | Unrated | Unrated→Unrated | — |