Premier Care Limited - Trafford & Manchester Homecare Branch

Unit B Suite A 1st Floor, The Oaks Business Park, Crewe Road, Sharston, Manchester, M23 9HZ

North West · Manchester · domiciliary

Requires improvement

Key question ratings

Safe
Requires improvement
Caring
Good
Well-led
Requires improvement
Effective
Good
Responsive
Good

Inspection history

PublishedOverallChangeTransitionAI summary
2024-03-08Requires improvementnewUnratedRequires improvementThe service received a 'Requires Improvement' rating because whilst medicines management has improved significantly and safeguarding systems are effective, there remain serious concerns about governance and the management of visit schedules. Despite previous action plans, over 50% of calls in January were more than 45 minutes late, and 22% were shorter than allocated time, negatively impacting people's care and placing them at risk of harm.
2024-03-07UnratedUnratedUnrated
2024-02-29UnratedUnratedUnrated
2022-03-09UnratedUnratedUnrated
2020-06-10UnratedUnratedUnrated
2020-01-10UnratedUnratedUnrated
2019-03-06UnratedUnratedUnrated
2017-11-21UnratedUnratedUnrated
2016-09-15UnratedUnratedUnrated
2013-05-10UnratedUnratedUnrated
2013-01-12UnratedUnratedUnrated
2011-11-15UnratedUnratedUnrated