BBC Care Service Limited - Oxford Branch
John Eccles House Science Park, Robert Robinson Avenue, Oxford, OX4 4GP
South East · Oxfordshire · domiciliary
Requires improvement
Key question ratings
- Safe
- Requires improvement
- Caring
- Good
- Well-led
- Requires improvement
- Effective
- Good
- Responsive
- Good
Inspection history
| Published | Overall | Change | Transition | AI summary |
|---|---|---|---|---|
| 2023-08-09 | Requires improvement | new | Unrated→Requires improvement | BBC Care Service Limited received a 'Requires Improvement' rating because whilst their care delivery was effective and caring, there were significant concerns about safety and leadership. The main issues were inconsistent staff punctuality affecting service reliability, inadequate systems to analyse incidents and complaints to identify improvements, and some problems with consent documentation requiring relatives' signatures without proper authority. |