Cera - Lincolnshire
Mayfields, Broadfield Lane, Boston, PE21 8GH
East Midlands · Lincolnshire · domiciliary
Requires improvement
Key question ratings
- Safe
- Requires improvement
- Caring
- Requires improvement
- Well-led
- Requires improvement
- Effective
- Requires improvement
- Responsive
- Requires improvement
Inspection history
| Published | Overall | Change | Transition | AI summary |
|---|---|---|---|---|
| 2017-02-24 | Requires improvement | new | Unrated→Requires improvement | CRG Homecare - Lincolnshire was rated 'Requires Improvement' because the service did not consistently meet people's care needs reliably. Although the provider had identified and begun addressing many shortfalls, systemic issues with staffing levels, care planning, record-keeping, and office communication meant people did not always receive timely, safe, or well-coordinated care. Quality monitoring systems were not sufficiently robust to identify and address problems in a timely manner. |