Median Wellness Ltd
10 Falcon Drive, Old Stratford, Milton Keynes, MK19 6DJ
East Midlands · West Northamptonshire · domiciliary
Requires improvement
Key question ratings
- Safe
- Requires improvement
- Caring
- Good
- Well-led
- Requires improvement
- Effective
- Requires improvement
- Responsive
- Requires improvement
Inspection history
| Published | Overall | Change | Transition | AI summary |
|---|---|---|---|---|
| 2023-06-13 | Requires improvement | new | Unrated→Requires improvement | Median Wellness Ltd received a 'Requires Improvement' rating because critical documentation systems were not in place to ensure safe and effective care, despite staff being kind and the service delivering personalised support in practice. Risk assessments, mental capacity assessments, and detailed care plans were missing or incomplete, creating increased risk of harm to people. The small service's knowledge of people was held informally by the manager and provider rather than being properly recorded. |