Sandwell Community Caring Trust

Trigate office, 210-222, Hagley Road West, Oldbury, B68 0NP

West Midlands · Sandwell · domiciliary

Requires improvement

Key question ratings

Safe
Requires improvement
Caring
Good
Well-led
Requires improvement
Effective
Good
Responsive
Good

Inspection history

PublishedOverallChangeTransitionAI summary
2022-03-12Requires improvementnewUnratedRequires improvementSandwell Community Caring Trust received a 'Requires Improvement' rating because although the service demonstrated improvements in training and safeguarding since its previous inadequate rating, significant concerns remain around safe care and infection control procedures, particularly regarding COVID-19 isolation protocols, and governance systems are not robust enough to ensure consistent, safe, and well-documented care. The service has made positive progress in staff competency and effective care delivery, with people reporting good experiences, but leadership and safety systems need further strengthening.
2021-11-23UnratedUnratedUnrated
2019-04-10UnratedUnratedUnrated
2016-04-12UnratedUnratedUnrated
2013-08-23UnratedUnratedUnrated
2012-11-06UnratedUnratedUnrated