Careline Homecare (South Tyneside)
Unit 3, Woodstock Way, Boldon Business Park, Boldon Colliery, NE35 9PF
North East · South Tyneside · domiciliary
Requires improvement
Key question ratings
- Safe
- Requires improvement
- Caring
- Good
- Well-led
- Requires improvement
- Effective
- Requires improvement
- Responsive
- Requires improvement
Inspection history
| Published | Overall | Change | Transition | AI summary |
|---|---|---|---|---|
| 2020-01-01 | Requires improvement | new | Unrated→Requires improvement | The service received a Requires Improvement rating because whilst staff treated people with kindness and people felt safe, there were significant shortcomings in safety management, governance, and quality assurance. Risk assessments were often incomplete and not updated when needs changed, medication errors occurred without effective preventive action, and audits failed to identify issues found during inspection. |
| 2017-03-08 | Unrated | Unrated→Unrated | — | |
| 2015-10-15 | Unrated | Unrated→Unrated | — |