Crest House Care Home
St Matthews Road, St Leonards On Sea, TN38 0TN
South East · East Sussex · residential
Requires improvement
Key question ratings
- Safe
- Requires improvement
- Caring
- Good
- Well-led
- Requires improvement
- Effective
- Requires improvement
- Responsive
- Requires improvement
Inspection history
| Published | Overall | Change | Transition | AI summary |
|---|---|---|---|---|
| 2016-04-20 | Requires improvement | new | Unrated→Requires improvement | Crest House received a 'Requires Improvement' rating because whilst staff were caring and the home had a warm atmosphere, there were significant gaps in documentation, risk management, and governance. Key concerns included incomplete risk assessments and care plans, inconsistent accident and incident recording, missing Mental Capacity Act assessments, and inadequate quality monitoring systems that failed to identify and address these issues. |
| 2013-05-08 | Unrated | Unrated→Unrated | — | |
| 2012-08-02 | Unrated | Unrated→Unrated | — | |
| 2012-04-20 | Unrated | Unrated→Unrated | — |