Croft Healthcare Ltd
Unit 1 Railway Avenue, Tanshelf Industrial Estate, Colonels Walk, Pontefract, WF8 4PJ
Yorkshire & Humberside · Wakefield · domiciliary
Requires improvement
Key question ratings
- Safe
- Requires improvement
- Caring
- Good
- Well-led
- Requires improvement
- Effective
- Requires improvement
- Responsive
- Good
Inspection history
| Published | Overall | Change | Transition | AI summary |
|---|---|---|---|---|
| 2023-05-23 | Requires improvement | new | Unrated→Requires improvement | Croft Healthcare Ltd received a 'Requires Improvement' rating because quality assurance systems were not robust enough to identify and address key compliance issues, including inadequate Mental Capacity Act documentation, recruitment shortcomings (staff working before DBS clearance), and incomplete staff training records. Whilst the service was caring and responsive with positive feedback from relatives, governance systems failed to ensure adherence to policies and best practice guidance. |