Firtree House Nursing Home
Firtree House, 2 Firtree Road, Banstead, SM7 1NG
South East · Surrey · nursing
Requires improvement
Key question ratings
- Safe
- Requires improvement
- Caring
- Requires improvement
- Well-led
- Inadequate
- Effective
- Requires improvement
- Responsive
- Requires improvement
Inspection history
| Published | Overall | Change | Transition | AI summary |
|---|---|---|---|---|
| 2017-02-15 | Requires improvement | new | Unrated→Requires improvement | Firtree House Nursing Home received a 'Requires Improvement' rating overall because of significant failures in leadership and governance, with an 'Inadequate' rating for the Well-led domain. The home had insufficient and inconsistent staffing levels, inadequate staff training and supervision, poor quality assurance systems that failed to identify problems, and weak management oversight. Whilst medicines management and safeguarding were handled appropriately, these strengths were insufficient to overcome serious deficiencies in safe staffing, effective training, dignified care delivery, meaningful activities, and responsive complaint handling. |
| 2016-02-10 | Unrated | Unrated→Unrated | — | |
| 2015-06-12 | Unrated | Unrated→Unrated | — | |
| 2015-03-17 | Unrated | Unrated→Unrated | — | |
| 2014-12-29 | Unrated | Unrated→Unrated | — | |
| 2014-07-12 | Unrated | Unrated→Unrated | — | |
| 2014-06-17 | Unrated | Unrated→Unrated | — | |
| 2013-07-11 | Unrated | Unrated→Unrated | — | |
| 2012-08-21 | Unrated | Unrated→Unrated | — | |
| 2011-11-11 | Unrated | Unrated→Unrated | — |