Josben Care Southampton
51-53 Lodge Road, Southampton, SO14 6RL
South East · Southampton · domiciliary
Requires improvement
Key question ratings
- Safe
- Requires improvement
- Caring
- Good
- Well-led
- Requires improvement
- Effective
- Requires improvement
- Responsive
- Good
Inspection history
| Published | Overall | Change | Transition | AI summary |
|---|---|---|---|---|
| 2023-06-08 | Requires improvement | new | Unrated→Requires improvement | Josben Care Southampton received a 'Requires Improvement' rating because of failures in governance, consent, and medicines management, alongside incomplete recruitment procedures and inadequate risk assessments and care planning. Although staff were caring and responsive to people's needs, the provider's quality assurance systems failed to identify and address significant safety issues, including gaps in mental capacity assessments and medication protocols. |