Unified Home Care Ltd

Suite G11h Stirling House, Cambridge Innovation Park, Denny End Road, Waterbeach, Cambridge, CB25 9PB

East · Cambridgeshire · domiciliary

Requires improvement

Key question ratings

Safe
Requires improvement
Caring
Good
Well-led
Requires improvement
Effective
Good
Responsive
Good

Inspection history

PublishedOverallChangeTransitionAI summary
2022-11-03Requires improvementnewUnratedRequires improvementUnified Home Care Ltd received 'Requires Improvement' because of significant gaps in risk assessment and governance oversight. While staff were caring and effective at delivering day-to-day support, the service failed to identify all risks or provide detailed guidance to staff on managing those risks, and quality assurance processes were not robust enough to catch these issues. Records lacked sufficient detail to ensure consistent, safe care.