Halo Domiciliary Care

Unit 2d, Stour Road, Northampton, NN5 5AA

East Midlands · West Northamptonshire · domiciliary

Requires improvement

Key question ratings

Safe
Requires improvement
Caring
Good
Well-led
Requires improvement
Effective
Good
Responsive
Good

Inspection history

PublishedOverallChangeTransitionAI summary
2023-06-20Requires improvementnewUnratedRequires improvementHalo Domiciliary Care received a 'Requires Improvement' rating because quality assurance systems were not identifying and addressing safety concerns promptly enough, particularly around medicines administration, risk assessments, and staff training in specialist care needs. Whilst the manager has begun implementing improvements and the service performs well in caring, effectiveness and responsiveness, governance and safety oversight need to be more consistently embedded across the organisation.