High View Care Services Limited - 9 High View Road

9 High View Road, Upper Norwood, London, SE19 3SS

London · Croydon · residential

Requires improvement

Key question ratings

Safe
Requires improvement
Caring
Good
Well-led
Requires improvement
Effective
Good
Responsive
Good

Inspection history

PublishedOverallChangeTransitionAI summary
2023-06-10Requires improvementnewUnratedRequires improvementHigh View Care Services Limited received a 'Requires Improvement' rating because the provider's oversight systems failed to ensure risk assessments were consistently carried out and kept up to date, particularly regarding Legionella assessments and Mental Capacity Act documentation. Additionally, governance systems did not identify or resolve issues with recruitment record-keeping, medicines management, and health and safety checks, resulting in a breach of good governance regulations.
2018-09-25UnratedUnratedUnrated
2016-10-03UnratedUnratedUnrated
2015-05-06UnratedUnratedUnrated
2013-09-03UnratedUnratedUnrated
2012-11-28UnratedUnratedUnrated