Princess Homecare
Princess Place, Trow Lane, Lyneham, SN15 4DL
South West · Wiltshire · domiciliary
Requires improvement
Key question ratings
- Safe
- Requires improvement
- Caring
- Good
- Well-led
- Requires improvement
- Effective
- Requires improvement
- Responsive
- Requires improvement
Inspection history
| Published | Overall | Change | Transition | AI summary |
|---|---|---|---|---|
| 2016-12-13 | Requires improvement | new | Unrated→Requires improvement | Princess Homecare received 'Requires improvement' overall because whilst it had made significant progress from its previous 'Inadequate' rating, it still had gaps in safety and effectiveness. Specifically, medicine recording and auditing needed strengthening, risk assessments lacked sufficient detail in places, and some care records remained incomplete or unclear. However, the service was rated 'Good' for caring, with staff showing genuine kindness and respect towards people. |
| 2016-06-22 | Unrated | Unrated→Unrated | — | |
| 2014-07-26 | Unrated | Unrated→Unrated | — | |
| 2014-02-01 | Unrated | Unrated→Unrated | — | |
| 2013-03-06 | Unrated | Unrated→Unrated | — | |
| 2012-05-17 | Unrated | Unrated→Unrated | — |