Four Seasons
Ox Close, Marske Road, Saltburn By The Sea, TS12 1NR
North East · Redcar and Cleveland · nursing
Requires improvement
Key question ratings
- Safe
- Requires improvement
- Caring
- Good
- Well-led
- Requires improvement
- Effective
- Requires improvement
- Responsive
- Requires improvement
Inspection history
| Published | Overall | Change | Transition | AI summary |
|---|---|---|---|---|
| 2022-12-13 | Requires improvement | new | Unrated→Requires improvement | Four Seasons received a 'Requires Improvement' rating because critical safety and governance systems were not working effectively. Medicines were not managed safely, people were not always safeguarded from abuse and risk, care plans were incomplete and did not involve people in their development, and eating and drinking support was inconsistent. Whilst staff were caring and kind, the leadership and quality assurance processes had failed to identify and address these serious issues. |
| 2020-01-09 | Unrated | Unrated→Unrated | — | |
| 2018-12-12 | Unrated | Unrated→Unrated | — | |
| 2018-05-10 | Unrated | Unrated→Unrated | — | |
| 2017-12-01 | Unrated | Unrated→Unrated | — | |
| 2015-08-04 | Unrated | Unrated→Unrated | — | |
| 2014-07-24 | Unrated | Unrated→Unrated | — | |
| 2014-04-23 | Unrated | Unrated→Unrated | — | |
| 2014-03-29 | Unrated | Unrated→Unrated | — | |
| 2014-01-28 | Unrated | Unrated→Unrated | — | |
| 2013-08-21 | Unrated | Unrated→Unrated | — | |
| 2013-05-04 | Unrated | Unrated→Unrated | — | |
| 2012-10-30 | Unrated | Unrated→Unrated | — | |
| 2012-09-05 | Unrated | Unrated→Unrated | — | |
| 2012-07-02 | Unrated | Unrated→Unrated | — | |
| 2012-04-26 | Unrated | Unrated→Unrated | — | |
| 2012-02-23 | Unrated | Unrated→Unrated | — | |
| 2012-02-03 | Unrated | Unrated→Unrated | — | |
| 2011-11-01 | Unrated | Unrated→Unrated | — | |
| 2011-04-05 | Unrated | Unrated→Unrated | — |