Regus House

Regus House, Fairbourne Drive, Atterbury, Milton Keynes, MK10 9RG

South East · Milton Keynes · domiciliary

Requires improvement

Key question ratings

Safe
Requires improvement
Caring
Good
Well-led
Requires improvement
Effective
Good
Responsive
Good

Inspection history

PublishedOverallChangeTransitionAI summary
2023-04-06Requires improvementnewUnratedRequires improvementRegus House received a 'Requires improvement' rating because risks to people's safety were not always fully assessed and care planning lacked sufficient detail, creating an increased risk of harm despite no actual harm being identified. Whilst the service demonstrated good caring practices and staff training was appropriate, governance systems failed to identify these documentation gaps, and the registered manager only took corrective action after the inspection highlighted these issues.