South Quay Care Home
Cowpen Road, Blyth, NE24 5TT
North East · Northumberland · nursing
Requires improvement
Key question ratings
- Safe
- Requires improvement
- Caring
- Good
- Well-led
- Requires improvement
- Effective
- Requires improvement
- Responsive
- Requires improvement
Inspection history
| Published | Overall | Change | Transition | AI summary |
|---|---|---|---|---|
| 2019-12-07 | Requires improvement | new | Unrated→Requires improvement | South Quay Care Home received a 'Requires Improvement' rating because, whilst staff were caring and people felt safe, there were significant gaps in governance, record-keeping, and care planning. The home failed to maintain accurate documentation of care delivery, nutritional support, and risk assessments, and did not always meet people's social needs. Additionally, management oversight was insufficient to drive improvements, with inadequate staffing levels and failure to notify CQC of reportable incidents. |
| 2018-07-14 | Unrated | Unrated→Unrated | — | |
| 2016-05-21 | Unrated | Unrated→Unrated | — | |
| 2015-09-28 | Unrated | Unrated→Unrated | — | |
| 2015-01-22 | Unrated | Unrated→Unrated | — | |
| 2014-02-25 | Unrated | Unrated→Unrated | — | |
| 2013-10-03 | Unrated | Unrated→Unrated | — | |
| 2012-08-02 | Unrated | Unrated→Unrated | — | |
| 2012-02-03 | Unrated | Unrated→Unrated | — | |
| 2011-09-05 | Unrated | Unrated→Unrated | — |