Hayes Close
9 Hayes Close, Whitwick, Coalville, LE67 5PJ
East Midlands · Leicestershire · residential
Requires improvement
Key question ratings
- Safe
- Requires improvement
- Caring
- Good
- Well-led
- Requires improvement
- Effective
- Good
- Responsive
- Good
Inspection history
| Published | Overall | Change | Transition | AI summary |
|---|---|---|---|---|
| 2022-10-01 | Requires improvement | new | Unrated→Requires improvement | Hayes Close received a 'Requires Improvement' rating because governance and oversight systems were not always effective at identifying and managing risks, particularly around health and safety. Whilst the service demonstrated good care quality with staff being kind and responsive to people's needs, the lack of proper hazard controls, missing documentation, and ineffective audit processes meant people were exposed to preventable risks. |
| 2018-11-22 | Unrated | Unrated→Unrated | — | |
| 2016-04-28 | Unrated | Unrated→Unrated | — | |
| 2013-07-05 | Unrated | Unrated→Unrated | — | |
| 2013-01-11 | Unrated | Unrated→Unrated | — | |
| 2011-12-20 | Unrated | Unrated→Unrated | — |