MacIntyre Hertfordshire
3 Durrants Hill Road, Hemel Hempstead, HP3 9QX
East · Hertfordshire · domiciliary
Requires improvement
Key question ratings
- Safe
- Requires improvement
- Caring
- Good
- Well-led
- Requires improvement
- Effective
- Requires improvement
- Responsive
- Requires improvement
Inspection history
| Published | Overall | Change | Transition | AI summary |
|---|---|---|---|---|
| 2023-10-17 | Requires improvement | new | Unrated→Requires improvement | MacIntyre Hertfordshire received a 'Requires Improvement' rating because while staff were caring and treated people with dignity, there were significant concerns about safety, governance and the effectiveness of support. Multiple regulatory breaches were identified including inadequate risk assessments, insufficient staff training (particularly for epilepsy and modified nutrition), unclear Mental Capacity Act decision-making, safeguarding vulnerabilities around finances, and weak oversight systems that failed to identify these issues. |