Highfield House Care Home

28 Clifton Road, Ashbourne, DE6 1DT

East Midlands · Derbyshire · nursing

Requires improvement

Key question ratings

Safe
Requires improvement
Caring
Requires improvement
Well-led
Requires improvement
Effective
Requires improvement
Responsive
Requires improvement

Inspection history

PublishedOverallChangeTransitionAI summary
2016-06-22Requires improvementnewUnratedRequires improvementHighfield House Care Home received a 'Requires improvement' rating across all five key questions due to systemic failures in leadership, staffing, care quality, and service responsiveness. The home lacked a registered manager, had insufficient staff to meet people's needs in a timely manner, and failed to provide person-centred, dignified care. Although medicines management and recruitment processes were adequate, the overall service was characterised by task-focused rather than person-centred care delivery.
2014-05-13UnratedUnratedUnrated
2013-07-18UnratedUnratedUnrated
2012-10-30UnratedUnratedUnrated
2012-07-04UnratedUnratedUnrated
2011-06-16UnratedUnratedUnrated