Solitaire Homecare Services Limited
Halesfield House, 909 Aldridge Road, Great Barr, Birmingham, B44 8NS
West Midlands · Birmingham · domiciliary
Requires improvement
Key question ratings
- Safe
- Requires improvement
- Caring
- Requires improvement
- Well-led
- Requires improvement
- Effective
- Requires improvement
- Responsive
- Requires improvement
Inspection history
| Published | Overall | Change | Transition | AI summary |
|---|---|---|---|---|
| 2023-06-08 | Requires improvement | new | Unrated→Requires improvement | Solitaire Homecare Services received a 'Requires Improvement' rating because systems and processes across the service were not effective. Calls were routinely late, people's risks and medicines were not properly managed, safeguarding concerns were not identified or addressed promptly, and governance systems failed to ensure consistent quality and safety. Whilst people and relatives spoke positively about individual staff relationships, the structural failings meant the service could not reliably deliver safe, effective and dignified care. |
| 2018-09-27 | Unrated | Unrated→Unrated | — | |
| 2017-06-14 | Unrated | Unrated→Unrated | — | |
| 2016-01-06 | Unrated | Unrated→Unrated | — | |
| 2014-08-21 | Unrated | Unrated→Unrated | — | |
| 2013-09-10 | Unrated | Unrated→Unrated | — | |
| 2012-12-29 | Unrated | Unrated→Unrated | — | |
| 2012-02-10 | Unrated | Unrated→Unrated | — |