The Elms Residential Care Home
34 Elmgrove Road, Gorleston, Great Yarmouth, NR31 7PP
East · Norfolk · residential
Requires improvement
Key question ratings
- Safe
- Requires improvement
- Caring
- Good
- Well-led
- Requires improvement
- Effective
- Good
- Responsive
- Good
Inspection history
| Published | Overall | Change | Transition | AI summary |
|---|---|---|---|---|
| 2020-02-08 | Requires improvement | new | Unrated→Requires improvement | The Elms received a 'Requires Improvement' rating because whilst staff provided caring, effective and responsive care that people valued highly, quality management systems were not sufficiently robust to identify and address safety and governance concerns consistently. Key issues included inadequate monitoring of incidents and accidents, incomplete staff training compliance, and audits that failed to pick up on observable safety problems like unsecured medication and hygiene issues. |
| 2018-11-22 | Unrated | Unrated→Unrated | — | |
| 2017-07-18 | Unrated | Unrated→Unrated | — | |
| 2015-04-29 | Unrated | Unrated→Unrated | — | |
| 2014-09-05 | Unrated | Unrated→Unrated | — | |
| 2014-06-17 | Unrated | Unrated→Unrated | — | |
| 2014-04-15 | Unrated | Unrated→Unrated | — | |
| 2014-01-15 | Unrated | Unrated→Unrated | — | |
| 2013-10-05 | Unrated | Unrated→Unrated | — | |
| 2013-04-19 | Unrated | Unrated→Unrated | — | |
| 2013-04-03 | Unrated | Unrated→Unrated | — | |
| 2012-03-10 | Unrated | Unrated→Unrated | — |