Hertfordshire Domiciliary Care Services
Woodhall Community Centre, Mill Green Road, Welwyn Garden City, AL7 3XD
East · Hertfordshire · domiciliary
Requires improvement
Key question ratings
- Safe
- Requires improvement
- Caring
- Good
- Well-led
- Requires improvement
- Effective
- Requires improvement
- Responsive
- Requires improvement
Inspection history
| Published | Overall | Change | Transition | AI summary |
|---|---|---|---|---|
| 2017-06-15 | Requires improvement | new | Unrated→Requires improvement | The service received a 'Requires Improvement' rating because whilst staff were caring and people felt safe, there were significant shortfalls in safety (medicine administration errors and lack of visit monitoring), effectiveness (insufficient training on people's specific health conditions), responsiveness (care plans not always reflective of current needs), and leadership (ongoing staffing difficulties and transition of management systems). However, the registered manager had recognised these issues and was actively implementing improvements through new systems and processes. |
| 2016-05-17 | Unrated | Unrated→Unrated | — | |
| 2013-11-30 | Unrated | Unrated→Unrated | — | |
| 2012-08-22 | Unrated | Unrated→Unrated | — |