Hilltop Manor Care Home
High Lane, Chell, Stoke On Trent, ST6 6JN
West Midlands · Stoke-on-Trent · nursing
Requires improvement
Key question ratings
- Safe
- Requires improvement
- Caring
- Good
- Well-led
- Requires improvement
- Effective
- Good
- Responsive
- Good
Inspection history
| Published | Overall | Change | Transition | AI summary |
|---|---|---|---|---|
| 2019-06-28 | Requires improvement | new | Unrated→Requires improvement | Hilltop Manor received a rating of 'Requires Improvement' because whilst significant progress has been made since the last inspection and breaches of regulation have been resolved, the service still has inconsistencies that need addressing. Notably, medicines administration systems remain inconsistent with gaps in topical cream application records, and newly implemented governance systems need to be fully embedded and sustained to ensure continuous improvement. However, the registered manager has demonstrated commitment to improvement with new oversight processes, and the service performs well in caring, effectiveness and responsiveness. |
| 2018-12-12 | Unrated | Unrated→Unrated | — | |
| 2018-04-21 | Unrated | Unrated→Unrated | — | |
| 2017-06-29 | Unrated | Unrated→Unrated | — | |
| 2015-04-27 | Unrated | Unrated→Unrated | — | |
| 2013-11-12 | Unrated | Unrated→Unrated | — | |
| 2013-05-03 | Unrated | Unrated→Unrated | — |