SBH Dunspring Lane
51 Dunspring Lane, Ilford, IG5 0UA
London · Redbridge · domiciliary
Requires improvement
Key question ratings
- Safe
- Requires improvement
- Caring
- Good
- Well-led
- Requires improvement
- Effective
- Good
- Responsive
- Requires improvement
Inspection history
| Published | Overall | Change | Transition | AI summary |
|---|---|---|---|---|
| 2023-01-24 | Requires improvement | new | Unrated→Requires improvement | The service received a 'Requires Improvement' rating because quality assurance systems failed to identify shortfalls in care plans and risk assessments, creating gaps in person-centred care. Although staff were caring and medicines management was safe, incomplete care planning and inadequate risk assessments—particularly around choking—meant people's needs were not always fully documented or mitigated. |