Lifestyle Care Services Limited t/a Home Instead Senior Care
130, Uxbridge Road, London, W7 3SL
London · Ealing · domiciliary
Requires improvement
Key question ratings
- Safe
- Requires improvement
- Caring
- Good
- Well-led
- Requires improvement
- Effective
- Requires improvement
- Responsive
- Good
Inspection history
| Published | Overall | Change | Transition | AI summary |
|---|---|---|---|---|
| 2024-01-09 | Requires improvement | new | Unrated→Requires improvement | The service received a 'Requires Improvement' rating because whilst it demonstrated good caring practices and positive relationships with people, it had significant failings in governance, consent to care, and learning from incidents. The provider's systems for monitoring quality and safety were not robust enough to identify risks such as missing consent records, lack of best interest decisions, and lessons not being recorded from incidents like falls. |
| 2018-10-17 | Unrated | Unrated→Unrated | — | |
| 2016-03-31 | Unrated | Unrated→Unrated | — | |
| 2014-02-07 | Unrated | Unrated→Unrated | — | |
| 2013-12-04 | Unrated | Unrated→Unrated | — | |
| 2013-04-13 | Unrated | Unrated→Unrated | — | |
| 2012-11-07 | Unrated | Unrated→Unrated | — |