Millhouse

Mill House, Salters lane, Faversham, ME13 8ND

South East · Kent · residential

Inadequate

Key question ratings

Safe
Inadequate
Caring
Good
Well-led
Inadequate
Effective
Inadequate
Responsive
Inadequate

Inspection history

PublishedOverallChangeTransitionAI summary
2015-09-01InadequatenewUnratedInadequateMillhouse received an Inadequate rating because it failed to meet fundamental standards of care across multiple areas. Despite some minor improvements to premises and positive feedback from people about staff kindness, the provider had not addressed critical safety concerns from the previous inspection, including unsafe premises conditions, ineffective recruitment practices, inadequate staffing levels, and poor quality assurance systems that left the provider unaware of serious risks to people's wellbeing.
2015-03-31UnratedUnratedUnrated
2014-01-09UnratedUnratedUnrated
2012-09-12UnratedUnratedUnrated
2011-12-01UnratedUnratedUnrated