Bumade Healthcare Services Ltd
Innovation Centre Medway, Maidstone Road, Chatham, ME5 9FD
South East · Medway · domiciliary
Requires improvement
Key question ratings
- Safe
- Requires improvement
- Caring
- Good
- Well-led
- Requires improvement
- Effective
- Requires improvement
- Responsive
- Requires improvement
Inspection history
| Published | Overall | Change | Transition | AI summary |
|---|---|---|---|---|
| 2023-05-03 | Requires improvement | new | Unrated→Requires improvement | Bumade Healthcare Services Ltd received an overall rating of 'Requires Improvement' because of significant failings in record-keeping, governance, and mental capacity assessments that placed people at risk of harm. Whilst staff were caring and safeguarding was effective, the service did not maintain accurate or comprehensive risk assessments, care plans, and consent records, and systems to monitor quality were not sufficiently effective. The provider was receptive to concerns raised and committed to addressing these issues immediately. |