In House Care

8 Scirocco Close, Moulton Park, Northampton, NN3 6AP

East Midlands · West Northamptonshire · domiciliary

Requires improvement

Key question ratings

Safe
Requires improvement
Caring
Requires improvement
Well-led
Requires improvement
Effective
Requires improvement
Responsive
Requires improvement

Inspection history

PublishedOverallChangeTransitionAI summary
2022-12-14Requires improvementnewUnratedRequires improvementIn House Care received a 'Requires Improvement' rating because systems and processes were not sufficiently robust to ensure safe, consistent, and person-centred care. Key breaches included unsafe medication management, insufficient staffing levels, inadequate staff training (particularly in moving and handling and medication administration), and poor governance oversight that failed to identify safety issues before inspection. While the provider demonstrated some strengths in safeguarding, infection control, and staff recruitment, the cumulative effect of these failures meant people were at risk of harm.