Margaret House
2 New Road, Hedon, Hull, HU12 8EN
Yorkshire & Humberside · East Riding of Yorkshire · domiciliary
Requires improvement
Key question ratings
- Safe
- Requires improvement
- Caring
- Good
- Well-led
- Requires improvement
- Effective
- Good
- Responsive
- Good
Inspection history
| Published | Overall | Change | Transition | AI summary |
|---|---|---|---|---|
| 2023-08-09 | Requires improvement | new | Unrated→Requires improvement | Margaret House received a 'Requires Improvement' rating because governance systems were ineffective at identifying and addressing safety concerns, particularly around medicines management, risk assessments, and record-keeping. Whilst staff were caring and knew people well, and most services were delivered effectively, the lack of robust oversight and quality assurance processes meant risks were not being properly managed or monitored. |