Heron House Care Home
Coronation Close, March, PE15 9PP
East · Cambridgeshire · nursing
Requires improvement
Key question ratings
- Safe
- Good
- Caring
- Good
- Well-led
- Requires improvement
- Effective
- Good
- Responsive
- Requires improvement
Inspection history
| Published | Overall | Change | Transition | AI summary |
|---|---|---|---|---|
| 2015-08-11 | Unrated | Unrated→Unrated | — | |
| 2015-02-16 | Requires improvement | new | Unrated→Requires improvement | Heron House Care Home received a 'Requires Improvement' rating because whilst safeguarding, caring practices and responsiveness were good, significant concerns remain about governance and effectiveness. Key failings include inadequate assessment of pain and mental capacity, medicines being hidden in food without proper best interests documentation, audits not leading to action, and the registered manager position being vacant. |
| 2014-10-11 | Unrated | Unrated→Unrated | — | |
| 2014-05-20 | Unrated | Unrated→Unrated | — | |
| 2013-05-02 | Unrated | Unrated→Unrated | — | |
| 2012-08-06 | Unrated | Unrated→Unrated | — | |
| 2012-04-26 | Unrated | Unrated→Unrated | — | |
| 2011-11-21 | Unrated | Unrated→Unrated | — |