Firs and Hewlitt

The Firs and Hewlitt, Woodside Road, Abbots Langley, WD5 0HT

East · Hertfordshire · residential

Requires improvement

Key question ratings

Safe
Requires improvement
Caring
Good
Well-led
Inadequate
Effective
Good
Responsive
Good

Inspection history

PublishedOverallChangeTransitionAI summary
2021-07-20Requires improvementnewUnratedRequires improvementThe location received a 'Requires Improvement' rating because of significant shortfalls in staffing levels, risk management, and governance. Whilst staff demonstrated caring attitudes and services were responsive to people's needs, critical safety concerns included insufficient staff to meet people's needs in a timely manner, inadequately detailed risk assessments and behaviour management plans, and a lack of robust quality assurance processes to identify and prevent recurring incidents.
2020-12-11UnratedUnratedUnrated
2019-03-28UnratedUnratedUnrated
2016-05-20UnratedUnratedUnrated
2014-09-04UnratedUnratedUnrated
2013-11-28UnratedUnratedUnrated
2013-02-19UnratedUnratedUnrated