Life Opportunities Trust - 15 Rose Vale

15 Rosevale, Hoddesdon, EN11 8NR

East · Hertfordshire · residential

Requires improvement

Key question ratings

Safe
Requires improvement
Caring
Requires improvement
Well-led
Requires improvement
Effective
Requires improvement
Responsive
Requires improvement

Inspection history

PublishedOverallChangeTransitionAI summary
2020-12-09UnratedUnratedUnrated
2020-02-12Requires improvementnewUnratedRequires improvementThe location received a 'Requires Improvement' rating because it failed to ensure people's safety, with unexplained injuries not properly investigated and reported to safeguarding authorities. Leadership and governance systems were ineffective in identifying and addressing problems, staff had not received adequate support, training or supervision, and people's dignity and independence were not consistently promoted. Whilst some improvements have recently begun under new management, these are too recent to have demonstrably improved the quality of care provided.
2018-12-04UnratedUnratedUnrated
2016-02-19UnratedUnratedUnrated
2013-12-13UnratedUnratedUnrated
2012-11-01UnratedUnratedUnrated