Hethersett Hall
Hethersett, Norwich, NR9 3AP
East · Norfolk · residential
Requires improvement
Key question ratings
- Safe
- Requires improvement
- Caring
- Good
- Well-led
- Requires improvement
- Effective
- Requires improvement
- Responsive
- Requires improvement
Inspection history
| Published | Overall | Change | Transition | AI summary |
|---|---|---|---|---|
| 2022-03-01 | Unrated | Unrated→Unrated | — | |
| 2019-08-08 | Requires improvement | new | Unrated→Requires improvement | Hethersett Hall was downgraded from Good to Requires Improvement due to significant lapses in medication management, care planning, and leadership oversight. Whilst staff remain caring and supportive, systemic failures in recording PRN medicines, documenting mental capacity assessments, and maintaining accurate care plans have created risks that were not adequately identified or managed by quality assurance systems. |
| 2017-02-24 | Unrated | Unrated→Unrated | — | |
| 2015-02-17 | Unrated | Unrated→Unrated | — | |
| 2013-07-09 | Unrated | Unrated→Unrated | — | |
| 2012-08-28 | Unrated | Unrated→Unrated | — | |
| 2011-11-03 | Unrated | Unrated→Unrated | — |