Dovecote Residential and Nursing Home
Hugar Road, High Spen, Rowlands Gill, NE39 2BQ
North East · Gateshead · nursing
Requires improvement
Key question ratings
- Safe
- Requires improvement
- Caring
- Requires improvement
- Well-led
- Requires improvement
- Effective
- Requires improvement
- Responsive
- Requires improvement
Inspection history
| Published | Overall | Change | Transition | AI summary |
|---|---|---|---|---|
| 2020-02-21 | Requires improvement | new | Unrated→Requires improvement | Dovecote Residential and Nursing Home was rated as Requires Improvement because significant failings were identified across all five key questions. The introduction of a new electronic care records system without adequate staff training resulted in incomplete and inaccurate records that placed people at risk of receiving inappropriate care. Additionally, there were breaches in safety management, dignity and respect, and governance, with audits failing to identify these critical deficits. |
| 2019-02-15 | Unrated | Unrated→Unrated | — | |
| 2018-01-25 | Unrated | Unrated→Unrated | — | |
| 2017-01-25 | Unrated | Unrated→Unrated | — | |
| 2016-02-09 | Unrated | Unrated→Unrated | — | |
| 2014-10-21 | Unrated | Unrated→Unrated | — | |
| 2014-06-25 | Unrated | Unrated→Unrated | — | |
| 2013-11-08 | Unrated | Unrated→Unrated | — | |
| 2013-07-30 | Unrated | Unrated→Unrated | — | |
| 2013-03-06 | Unrated | Unrated→Unrated | — | |
| 2012-10-23 | Unrated | Unrated→Unrated | — | |
| 2012-06-12 | Unrated | Unrated→Unrated | — | |
| 2012-04-23 | Unrated | Unrated→Unrated | — | |
| 2011-11-04 | Unrated | Unrated→Unrated | — |