Austen House

Kilnsea Drive, Lower Earley, Reading, RG6 3UJ

South East · Wokingham · nursing

Requires improvement

Key question ratings

Safe
Requires improvement
Caring
Good
Well-led
Requires improvement
Effective
Requires improvement
Responsive
Good

Inspection history

PublishedOverallChangeTransitionAI summary
2022-10-04Requires improvementnewUnratedRequires improvementAusten House received a 'Requires Improvement' rating because the provider failed to ensure safe medicines management, maintain adequate staffing levels, and implement proper governance systems. Multiple regulatory breaches were identified including inadequate fire safety actions, non-compliance with the Mental Capacity Act, and failure to follow duty of candour procedures when incidents occurred.
2019-11-14UnratedUnratedUnrated
2018-10-16UnratedUnratedUnrated
2017-10-31UnratedUnratedUnrated
2015-12-04UnratedUnratedUnrated
2015-04-14UnratedUnratedUnrated
2014-07-23UnratedUnratedUnrated
2013-12-17UnratedUnratedUnrated
2012-11-02UnratedUnratedUnrated