Riccall Carers Limited

17 Escrick Business Park, Escrick, York, YO19 6FD

Yorkshire & Humberside · North Yorkshire · domiciliary

Inadequate

Key question ratings

Safe
Inadequate
Caring
Good
Well-led
Inadequate
Effective
Good
Responsive
Good

Inspection history

PublishedOverallChangeTransitionAI summary
2021-11-09InadequatenewUnratedInadequateRiccall Carers Limited received an Inadequate rating because there were widespread and significant failures in safeguarding, medication management, risk assessment, and governance systems that exposed people to avoidable harm. The provider had no effective quality assurance processes to monitor safety, and critical issues with accidents, incidents, and safeguarding concerns were not properly reported or investigated. Additionally, severe staffing inadequacies led to missed medication doses, cancelled calls, and people not receiving safe, consistent care.
2019-05-15UnratedUnratedUnrated
2016-11-09UnratedUnratedUnrated
2013-09-26UnratedUnratedUnrated
2012-07-16UnratedUnratedUnrated
2011-07-26UnratedUnratedUnrated