Caterham Domiciliary Care Agency
86 Buxton Lane, Caterham, CR3 5HH
South East · Surrey · domiciliary
Requires improvement
Key question ratings
- Safe
- Requires improvement
- Caring
- Good
- Well-led
- Requires improvement
- Effective
- Good
- Responsive
- Good
Inspection history
| Published | Overall | Change | Transition | AI summary |
|---|---|---|---|---|
| 2025-02-05 | Requires improvement | new | Unrated→Requires improvement | The location received a 'Requires Improvement' rating because of serious concerns about safety and governance that put people at risk of harm. While care was often delivered with kindness and people's needs were generally met, critical failures in risk assessment, safeguarding procedures, and management oversight meant the service was not always safe. The provider had not properly followed their own safeguarding policy, failed to identify and manage key risks, and audits were ineffective at catching problems. |
| 2021-07-17 | Unrated | Unrated→Unrated | — | |
| 2020-10-30 | Unrated | Unrated→Unrated | — | |
| 2019-04-09 | Unrated | Unrated→Unrated | — | |
| 2016-08-12 | Unrated | Unrated→Unrated | — | |
| 2014-10-04 | Unrated | Unrated→Unrated | — | |
| 2013-12-21 | Unrated | Unrated→Unrated | — | |
| 2013-04-18 | Unrated | Unrated→Unrated | — | |
| 2012-02-01 | Unrated | Unrated→Unrated | — |