Geel and Hitchen Court

Woodlands Road, Aigburth, Liverpool, L17 0AN

North West · Liverpool · nursing

Requires improvement

Key question ratings

Safe
Requires improvement
Caring
Requires improvement
Well-led
Requires improvement
Effective
Requires improvement
Responsive
Requires improvement

Inspection history

PublishedOverallChangeTransitionAI summary
2015-02-27Requires improvementnewUnratedRequires improvementGeel and Hitchin Court received a 'Requires Improvement' rating across all five key questions because of significant breaches in medication management, complaints handling, and failure to act on residents' and relatives' feedback. While staff provided adequate physical care and people felt generally safe, there were systemic failures in leadership, communication, safeguarding incident reporting, and the absence of meaningful dementia-specific activities and engagement.
2014-06-28UnratedUnratedUnrated
2013-07-12UnratedUnratedUnrated
2013-01-12UnratedUnratedUnrated
2012-05-16UnratedUnratedUnrated
2011-11-29UnratedUnratedUnrated
2011-03-08UnratedUnratedUnrated
Geel and Hitchen Court — CQC Monitor