Glory Comfort Care Ltd

302 Beverley Drive, Stoke-on-Trent, ST2 0PA

West Midlands · Stoke-on-Trent · domiciliary

Inadequate

Key question ratings

Safe
Inadequate
Caring
Requires improvement
Well-led
Inadequate
Effective
Requires improvement
Responsive
Requires improvement

Inspection history

PublishedOverallChangeTransitionAI summary
2016-07-07InadequatenewUnratedInadequateGlory Comfort Care Ltd received an Inadequate rating because the service failed to ensure people's safety through unsafe recruitment practices, inadequate medicines management, and lack of staff training and supervision. Additionally, there were no effective systems in place to monitor quality, manage risks, or ensure statutory notifications were made, and the leadership failed to maintain proper records or procedures.