Luma Homecare
4a Hollybank Road, Kings Heath, Birmingham, B13 0RJ
West Midlands · Birmingham · domiciliary
Requires improvement
Key question ratings
- Safe
- Requires improvement
- Caring
- Good
- Well-led
- Requires improvement
- Effective
- Good
- Responsive
- Good
Inspection history
| Published | Overall | Change | Transition | AI summary |
|---|---|---|---|---|
| 2023-03-16 | Requires improvement | new | Unrated→Requires improvement | Luma Homecare received a 'Requires Improvement' rating because governance systems failed to identify key safety issues. Although staff provided caring and effective care, there were deficiencies in safe recruitment practices, care planning documentation, and medication management records that should have been caught by the provider's own audits. |