Ana Nursing & Care Services
166 Newcastle Street, Burslem, Stoke On Trent, ST6 3QN
West Midlands · Stoke-on-Trent · domiciliary
Requires improvement
Key question ratings
- Safe
- Requires improvement
- Caring
- Good
- Well-led
- Requires improvement
- Effective
- Requires improvement
- Responsive
- Requires improvement
Inspection history
| Published | Overall | Change | Transition | AI summary |
|---|---|---|---|---|
| 2019-10-01 | Requires improvement | new | Unrated→Requires improvement | Ana Nursing & Care Services received a 'Requires Improvement' rating because it failed to ensure safe care and treatment, particularly regarding risk assessments for people with conditions like diabetes and the lack of protocols for 'as and when required' medication. Additionally, governance systems were ineffective at monitoring and improving service quality, with audits failing to identify significant gaps that the inspection found. Whilst staff were caring and people felt safe, inconsistent staffing meant personalised care was not always delivered. |
| 2018-08-25 | Unrated | Unrated→Unrated | — | |
| 2017-01-20 | Unrated | Unrated→Unrated | — | |
| 2014-09-26 | Unrated | Unrated→Unrated | — | |
| 2014-02-22 | Unrated | Unrated→Unrated | — | |
| 2013-04-20 | Unrated | Unrated→Unrated | — | |
| 2012-05-25 | Unrated | Unrated→Unrated | — | |
| 2012-03-01 | Unrated | Unrated→Unrated | — |