Westminster Homecare Limited – Luton
Suite 2, The Town House, 3 Park Terrace, Park Street, Luton, LU1 3HN
East · Luton · domiciliary
Requires improvement
Key question ratings
- Safe
- Requires improvement
- Caring
- Good
- Well-led
- Requires improvement
- Effective
- Good
- Responsive
- Requires improvement
Inspection history
| Published | Overall | Change | Transition | AI summary |
|---|---|---|---|---|
| 2021-02-06 | Unrated | Unrated→Unrated | — | |
| 2019-10-12 | Requires improvement | new | Unrated→Requires improvement | Westminster Homecare Limited (Luton) received an overall rating of 'Requires Improvement' because risk assessments were incomplete and lacked sufficient detail to ensure safe care, despite the service being caring and effective in other areas. The location failed to identify all risks and had contradictory information in some assessments, breaching Health and Social Care Act regulations. Additional concerns included inconsistent documentation of end-of-life care preferences and non-personalised care planning, though staffing levels were adequate and staff received good training. |
| 2017-04-25 | Unrated | Unrated→Unrated | — | |
| 2016-02-19 | Unrated | Unrated→Unrated | — | |
| 2015-07-20 | Unrated | Unrated→Unrated | — | |
| 2013-10-24 | Unrated | Unrated→Unrated | — | |
| 2012-10-03 | Unrated | Unrated→Unrated | — | |
| 2012-02-17 | Unrated | Unrated→Unrated | — |