Eastlake

Nightingale Road, Godalming, GU7 3AG

South East · Surrey · residential

Requires improvement

Key question ratings

Safe
Requires improvement
Caring
Good
Well-led
Requires improvement
Effective
Good
Responsive
Good

Inspection history

PublishedOverallChangeTransitionAI summary
2024-01-24Requires improvementnewUnratedRequires improvementEastlake received 'Requires Improvement' because governance and safety systems were not consistently effective. Whilst staff were kind and people felt cared for, critical shortfalls were identified in medicines management, risk assessment for specific conditions like diabetes and epilepsy, incident learning processes, and the ability to identify and act on safety issues through audits.
2020-09-09UnratedUnratedUnrated
2020-02-05UnratedUnratedUnrated
2017-08-22UnratedUnratedUnrated
2016-06-02UnratedUnratedUnrated
2013-11-21UnratedUnratedUnrated
2013-03-29UnratedUnratedUnrated