Orchard Court

East Grinstead Road, Lingfield, RH7 6ET

South East · Surrey · residential

Requires improvement

Key question ratings

Safe
Requires improvement
Caring
Good
Well-led
Requires improvement
Effective
Good
Responsive
Good

Inspection history

PublishedOverallChangeTransitionAI summary
2018-05-01Requires improvementnewUnratedRequires improvementOrchard Court received a 'Requires Improvement' rating because of significant concerns in the Safe and Well-led domains. Although staff were caring and the service was effective and responsive, there were critical gaps in medicines management, infection control, safeguarding processes, and staff deployment that meant people could not consistently receive safe care. The new manager had begun making positive improvements but these needed to be sustained.
2016-03-24UnratedUnratedUnrated
2014-12-17UnratedUnratedUnrated
2014-01-14UnratedUnratedUnrated
2013-03-16UnratedUnratedUnrated
2012-03-16UnratedUnratedUnrated