Hillcrest Care Home
off South Road, Alnwick, NE66 2NZ
North East · Northumberland · nursing
Requires improvement
Key question ratings
- Safe
- Requires improvement
- Caring
- Good
- Well-led
- Requires improvement
- Effective
- Good
- Responsive
- Good
Inspection history
| Published | Overall | Change | Transition | AI summary |
|---|---|---|---|---|
| 2018-11-30 | Requires improvement | new | Unrated→Requires improvement | Hillcrest Care Home received a 'Requires Improvement' rating because whilst care quality was generally good, there were significant concerns about safe staffing levels and leadership consistency. Staff in the nursing unit appeared overworked with insufficient time for social interaction, and the home was experiencing disruption due to recent staff departures affecting supervision and appraisals. |
| 2017-10-07 | Unrated | Unrated→Unrated | — | |
| 2016-09-15 | Unrated | Unrated→Unrated | — | |
| 2015-11-23 | Unrated | Unrated→Unrated | — | |
| 2014-06-28 | Unrated | Unrated→Unrated | — | |
| 2013-10-05 | Unrated | Unrated→Unrated | — | |
| 2013-06-05 | Unrated | Unrated→Unrated | — | |
| 2012-05-24 | Unrated | Unrated→Unrated | — | |
| 2011-03-22 | Unrated | Unrated→Unrated | — |