Melrose

8 Melrose Avenue, Hoylake, Wirral, CH47 3BU

North West · Wirral · residential

Requires improvement

Key question ratings

Safe
Good
Caring
Good
Well-led
Requires improvement
Effective
Requires improvement
Responsive
Good

Inspection history

PublishedOverallChangeTransitionAI summary
2022-05-25Requires improvementnewUnratedRequires improvementMelrose received a 'Requires Improvement' rating because governance systems were disorganised and not robust enough to effectively monitor quality and safety, despite the service being safe in practice and well-regarded by people and staff. The home has a history of repeated inspection findings regarding ineffective monitoring systems, and whilst the registered manager took quick action to address inspection issues, the lack of clear quality assurance processes represented a breach of Good Governance regulations.
2021-04-09UnratedUnratedUnrated
2020-01-08UnratedUnratedUnrated
2019-07-04UnratedUnratedUnrated
2018-06-09UnratedUnratedUnrated
2017-07-11UnratedUnratedUnrated
2016-02-12UnratedUnratedUnrated
2015-04-13UnratedUnratedUnrated
2014-03-05UnratedUnratedUnrated
2012-08-11UnratedUnratedUnrated