Highfield Care Home

34 - 36 Hoe Lane, Ware, SG12 9NZ

East · Hertfordshire · nursing

Inadequate

Key question ratings

Safe
Inadequate
Caring
Requires improvement
Well-led
Inadequate
Effective
Requires improvement
Responsive
Requires improvement

Inspection history

PublishedOverallChangeTransitionAI summary
2020-02-19InadequatenewUnratedInadequateHighfield Care Home received an Inadequate rating because it failed to protect people from avoidable harm, maintain adequate staffing levels, and implement effective governance systems. Despite being in a continuous improvement cycle since 2013 with four previous inspections requiring improvements, the home had not addressed critical breaches in safe care, staffing, safeguarding, dignity, and complaints handling.
2018-11-23UnratedUnratedUnrated
2017-09-08UnratedUnratedUnrated
2015-06-30UnratedUnratedUnrated
2014-05-01UnratedUnratedUnrated
2013-09-18UnratedUnratedUnrated
2012-10-01UnratedUnratedUnrated